Running Into Machine Cogs

So I had a little issue with my phone. Apple took care no for as usual like clockwork accept for one thing, the double standard when it comes to valuing time. Doctors do it too and I find it extremely rude and in Apples case, at least based on the ‘Genius’ I had to speak with first, a double standard. See, the whole point of an appointment or a pre-scheduled meeting is so that both parties can respect the others time and make good use of the time together. Doctor offices are notorious for scheduling an appointment and asking you to get there ten minutes early and then making you wait tennis more minutes before they are breastbone you. Ape has done this to me on numerous occasions. Schedule an appointment and then, in the most extreme case, make you wait for 30 minutes to meet with someone. I usually arrive a few minutes early and wait it out. Today was different, I had H with me and we ran little behind. You know how six year olds can be. The weather is unpredictable. So we get to the apple store a few minutes late and the genius tells me that they canceled my appointment even though I was four minutes late. ‘That’s weird,’ and I tell him that I have patiently waited for them on numerous times when they have been running behind. ‘Well that’s not how it works.’ He said. Oh really? I ask him why he doesn’t respect my time. His answer included the standard copy that he is just a messenger and he doesn’t make the rules. It’s sad the the capital model has devolved to such a similar pattern of disrespect and arrogance in two very dissimilar industries. I’m not sure what I’m looking for here but it greatly annoys me when you ask me to make an appointment and then make me wait. It’s even more annoying when you ask me to make an appointment, make me wait and then tell me that when life happens and I need to ask you to wait that you tell me that ‘It doesn’t work like that.’ If you want me to respect your company or your service, do the little things that show your respect for me, the individual. Otherwise, I don’t care how useful your product or service is you are not advancing humanity, capitalizing on an unbalanced capitalistic relationship.