Dear Matthew Hippely,
Regretfully, due to major incident involving another carrier on the runway at San Francisco International Airport (SFO), your Flight VX809 from Portland (PDX) to Los Angeles (LAX) on 2013-07-07 has been cancelled. We are very sorry for the inconvenience and we would like to help re-accommodate you any way we can.
Guests with confirmed flights departing to or originating from SFO on July 7, 2013, may change their travel date without paying change fees or the difference in fares*. Original travel must have been booked on or before July 6, 2013. Travel changes must be made byJuly 13th and new travel must begin by Aug 6, 2013 with return travel commencing no later than one year from the original ticket issue date. Guests flying on the above dates who have flexible travel plans, may change using our new online rebooking option here or by calling 1.877.FLY.VIRGIN (1.877.359.8474).** As always, we encourage Elevate Gold and Elevate Silver members to call their exclusive Reservations lines available when you sign in to your Elevate account with any questions or for further assistance. We appreciate your patience during the re-booking process and thank you for choosing VirginAmerica. Kind regards, Virgin America Guest Services
